FAQs

 

 

 

 

Frequently Asked Questions

 

This FAQ section aims to provide the answer to the most common questions that you may have about Balmoral Water Sports Center. If you don't find the answer you need here, please call us directly on 9960 5344 or e-mail and we will help you as soon as possible.

In any booking / hire it is recommended that you call on the day to check the weather forecast.

 

Swiming Ability 

Be aware that you can’t participate in any water sport activity if you can’t swim.

 

How to get Balmoral Beach

For GPS, Tom Tom users, please use this address:

Cross Street between Plunkett Street and Esplanade, Mosman 2088.

Balmoral Water Sorts Center is located at the end of the car park. For bus routes please check our website for details.

Car Parking

Sorry, we do not have car parking on site. There is free parking on the streets around Balmoral Beach. There is a pay and display system at the car park located next to the Center.  Visitors must purchase a ticket from the machines in the car park and display the ticket during regulated times. The site is 13P from 7am – 8pm everyday including public holidays.

Car Parking Charges

Min 2 hours - $6
2-3 hours - $9
3-4 hours - $13
4 hours of more - $16

Free Bus Hail-and-ride

The Mosman Rider provides a safe, friendly and convenient travel alternative for residents and visitors to hightail it around Mosman. Hail the bus anywhere along its route. www.mosmanrider.net

What we will supply

All the equipment required, including buoyancy aids (which are compulsory on the water). Wetsuits are available if needed and we have changing and shower facilities. You can also leave your valuables in our office with a member of Balmoral staff.

Items you may wish to bring

• T-shirt/Rash Vest and shorts to sail in
• Sun Hat
• Wetsuit (school can supply one)
• Sunglasses - all glasses should be secured with a strap
• Water bottle
• Boots/shoes/ old trainers, (we do not insist that you wear footwear)
• High protection water resistant sun cream (factor 25 minimum)

When you arrive at Balmoral

We will register you, introduce you to staff, the faciliites, the sailing area and the equipment. A full payment is required before you go out on the water. After this, you can get kitted up and out on the water.  

Money Matters

You can either pay when making your booking over the phone, by using your card or sending the payment over by Direct Debit, or you can pay when you arrive onsite. Here at Balmoral we can accept EFT, EFTPOS or cash payments. We do not accept American Express cards.

We only offer refunds under exceptional circumstances. 

First Aid

Balmoral Water Sports Center is staffed by YA and RYA trained instructors. All instructors are
qualified in RYA First Aid Course. Local doctors are available at two nearby medical centres.

Local Facilities

There are many cafes that are in close to Balmoral, as well as ATM machines. There is a local kiosk that sells anything you might need for the beach but have forgotten, they also sell food and chilled drinks.

Disabled Access

If you have any special requirements or would require any special assistance please contact Balmoral Balmoral water sports Center direct by phone (9960 5344) or e-mail us and we will be more than happy to assist in dealing with any requests you may have.

Child protection

At Balmoral Water Sports Center we are committed to ensuring that the safety, welfare and wellbeing of children are maintained at all times during their participation in activities run by Balmoral Water Sports Center l and its member bodies. Balmoral Water Sports Center aims to promote a safe environment for all children and to assist all staff, officials, coaches, members and volunteers to recognise child abuse and neglect and follow the appropriate notification procedures when reporting alleged abuse.

The focus of the policy and guidelines is the prevention of child abuse in the sporting environment.

This policy and guidelines promote the care and protection of children participating in balmoral water sports centerl and provide information and direction for employees, official, coaches, volunteers and members of the organisation.

These policies and guidelines will assist Balmoral Water Sports Center in establishing coordinated strategies for dealing with the problem of child abuse and neglect in a responsible, effective and consistent manner.